AI integration · ChatGPT · Claude
I am thoroughly familiar with ChatGPT, Claude, and other AI models. I bring AI to where it noticeably reduces your workload: into your apps, flows, and documents, with clear data protection rules and with a person who makes the final decision.
01Use cases
Where does AI really help, and where does it not? I examine your processes for tasks that language models do well - understanding, summarizing, and classifying text, as well as extracting data - and assess benefits, costs, and risks.
Integrate language models such as ChatGPT or Claude into flows through an API: with fixed instructions, a structured response, and a check of the result before it is processed further.
Extract data from inquiries, invoices, delivery notes, and forms, summarize the content, and assign it to the right case - with AI Builder or a language model, whichever fits better.
Suggest text, summarize long entries, or populate structured fields from free text - directly in the app, as a suggestion with a preview instead of silent automation.
Instructions, examples, and the expected response format are stored centrally and versioned. This makes it possible to trace how the AI works and make targeted improvements.
My focus is on ChatGPT and Claude. I give you an honest assessment of Microsoft 365 Copilot and Copilot Studio: What do they deliver for your case, what do they cost, and when is a custom flow the better choice?
02What I focus on
Responsibility
Language models are strong at understanding and organizing text - but they are occasionally wrong and still sound convincing. That is why I build solutions so that decisions with consequences are confirmed by a person: approvals, payments, and external replies.
Instructions and responses are logged, uncertain results go on a review list, and the process keeps working even if the AI service is temporarily unavailable.
Privacy
Which data goes to which model, in which region, and under which contract? I clarify this with you in advance. I rely on business accounts instead of private accounts and leave out personal data where it is not needed for the task.
The legal assessment remains with those responsible for data protection in your organization - I provide the technical facts and implement the requirements.
Test first, then roll out
Before AI is used in a production workflow, I test it with real, anonymized examples from your everyday work. This way, you see in advance how often the results meet expectations, where rework is needed, and what a transaction costs.
The solution goes into production only when quality, effort, and data protection requirements are met - and it continues to be monitored there.
03Approach
Consulting and implementation from a single source: whoever writes the concept also builds it - with no friction between consultant and developer.
Free and without obligation via Microsoft Teams: What is the challenge, what is the goal, and which licenses do you already have? Afterward, you will know whether and how the Power Platform fits your needs.
Together with the people who run the process every day: How does it work today, and where do manual handoffs between systems or media, delays, and errors occur?
Data model, screens, flows, permissions, and licensing - in writing, easy to understand, and with a clear effort estimate.
Short iterations, each with a working interim result. You see early on what is being built and can adjust course.
Acceptance, deployment to production, documentation, and handover to your team - so the solution does not depend on me.
If you wish, I will continue to support the solution afterward: enhancements, new requirements, and updates from Microsoft.
04Toolbox
05Real-world projects
As a rule, I do not name clients - their industry, size, and project requirements say enough.
11/2021 - 12/2021Implementation
more than 300 employees · international sales
Rollout of Microsoft Power Automate as the central automation platform and automation of invoice processing with Microsoft Power Automate (cloud and desktop flows), Microsoft AI Builder, and Microsoft Dynamics 365 Business Central. In addition, real-time visualization of presence status via the Microsoft Graph API in SharePoint and Microsoft Power BI, as well as training on Dataverse and canvas apps.
06Questions and answers
Tell me where things get stuck today - in a free, no-obligation initial consultation via Microsoft Teams, we will clarify what the Power Platform can do for your process and what a sensible first step looks like.